Frequently Asked Questions
Yes! ✨ All our villas are available with instant booking. Choose your dates, confirm your payment, and voilà — the villa is yours. No waiting for approval, no stress.
We accept credit and debit cards (Visa, Mastercard, Amex), as well as Apple Pay and Google Pay. All payments are processed securely through Stripe — so your booking is as safe as your morning coffee order. ☕💳
Super easy! Once you’ve booked, you don’t really need to change your payment method for that stay. But if you’re a repeat guest (we love that 💛), you can simply add a new card or use another method next time you book. No complicated steps, promise.
Honestly? Less time than it takes to order a pizza. 🍕
Choose your villa, pick your dates, enter your details, pay — and within a couple of minutes, your booking is confirmed and your pool is waiting for you.
Reservations are non-refundable.
That said, we know life can be unpredictable — if something major happens, just talk to us. We’ll see what we can do. 💛
Yes, and we highly recommend it. Imagine fresh seafood barbecue or Balinese specialties cooked just for you… No dishes to do afterwards. 🧑🍳✨
Check-in is from 3 PM, and check-out is at 11 AM.
But hey, if you need a little more time to say goodbye to the pool, just let us know — we’ll do our best to help.
Breakfast is not automatically included, but you can easily order it with our team. Fresh tropical fruits, pancakes, eggs… trust us, you won’t miss the hotel buffet. 🍍🥞
Yes, of course! ✈️ Our driver can pick you up at the airport and bring you directly to your villa. No stress, no “where is my taxi?” moment.
Absolutely! 💦 Each villa has its own private infinity pool. No sharing, no fighting for the best floatie.
Our team is available every day. From restaurant tips to scooter rentals, or just a smile — we’re here for you.
Yes! Yoga classes, massages by the pool, private day trips, floating breakfasts… Just ask, and we’ll make it happen. 🌺